Welcome to US Bait Reel Sales Store! These Terms and Conditions govern your use of our website (usbaitreel.com) and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. Our Store and Target Customers

US Bait Reel Sales Store specializes in high-quality freshwater fishing equipment, including rods, reels, baits, attractants, and accessories. Our products cater to fishing enthusiasts who value professional-grade gear for freshwater fishing, ice fishing, and related activities.

2. Website Use and Intellectual Property

2.1 Website Access

You may use our website for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our site in any way that violates applicable laws
  • Engage in any fraudulent activity
  • Attempt to gain unauthorized access to our systems
  • Reproduce, duplicate, or resell our products or content without permission

2.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of US Bait Reel Sales Store or its suppliers and is protected by intellectual property laws. You may not use any content without our express written permission.

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website. However, we cannot guarantee that product descriptions or other content are entirely accurate, complete, or error-free. Colors may appear slightly different due to monitor settings.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item from your order or offer a suitable alternative.

3.3 Specialty Products

Certain products have special handling requirements:

  • Custom Rod & Reel Combos: These are assembled to your specifications and cannot be returned
  • Scents & Attractants: Once opened, these cannot be returned for hygiene reasons
  • Dough Baits: These perishable items cannot be returned

4. Ordering and Payment

4.1 Order Process

When you place an order, you will receive an order confirmation via email. This constitutes our acceptance of your order. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You agree to provide current, complete, and accurate purchase information. We reserve the right to refuse or cancel orders that appear fraudulent.

4.3 Pricing

All prices are in US Dollars (USD). We reserve the right to correct pricing errors that may occur. If an error is discovered after your order is placed, we will contact you before processing your order.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

Delivery times are estimates and may vary depending on destination and customs processing.

5.2 Shipping Restrictions

We currently ship worldwide except to certain Asian countries and remote regions. You are responsible for any customs duties, taxes, or fees imposed by your country.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return policy from the date of delivery. To be eligible for a return:

  • Item must be unused and in original condition
  • Original packaging must be intact
  • Proof of purchase is required

6.2 Return Process

  1. Contact our customer service at [email protected] within 15 days
  2. Receive a Return Authorization Number (RAN)
  3. Securely package the item(s) in original packaging
  4. Ship to our returns address using a trackable service

6.3 Refunds

Once we receive and inspect your return:

  • We will notify you of approval or rejection
  • Approved refunds are processed within 3-5 business days
  • Refunds are issued to your original payment method
  • Original shipping fees are non-refundable unless the return is due to our error

7. Customer Responsibilities

  • Provide accurate and complete information when placing orders
  • Review order details carefully before submission
  • Inspect products upon delivery and report any issues immediately
  • Follow all product instructions and safety guidelines
  • Comply with all applicable fishing regulations in your area

8. Limitation of Liability

US Bait Reel Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products
  • Unauthorized access to your information
  • Errors or omissions in product information
  • Delays or disruptions in service

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

We collect and use your personal information in accordance with our Privacy Policy, which is incorporated into these Terms. We implement security measures to protect your data but cannot guarantee absolute security.

10. Governing Law

These Terms shall be governed by the laws of the State of Michigan, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site after changes constitutes acceptance of the new Terms.

12. Contact Us

For questions about these Terms or our products:

US Bait Reel Sales Store
1753 Elk Avenue
Lansing, US 48933
Email: [email protected]

Tight lines and happy fishing!
The US Bait Reel Sales Store Team